Published articles by Cristina Bentin, President
of Coding Compliance Management, LLC.

Maximizing Reimbursement and Staving Off Penalties through Oversight
Outpatient Surgery Magazine, July 2017. Your ASC is not only accountable for its actions but also the actions of its business partners providing services on behalf of your ASC. In the case of outsourcing, quite frequently an ASC develops an unhealthy – out of sight out of mind – complacency. It is necessary to establish internal controls with consistent monitoring of all aspects of the revenue cycle whether performed in-house or handled offsite by an independent central business office or billing company. Most ASCs understand that monitoring of its revenue cycle is essential but unfortunately, some fall short in execution. Consistent weekly/monthly internal audits of all aspects of the revenue cycle from A to Z should be conducted.

10 Best Practices for Establishing Internal Coding Audits
Becker's ASC Review, July 28, 2010. An existent compliance plan not only detects incorrect coding practices, it may also be considered by some federal agencies when determining whether reasonable efforts were taken to avoid and detect fraud and abuse. Let's look at the following 10 best practices for establishing internal coding audits at your ASC.

8 Key Points to Consider (and a Checklist to Use) When Selecting an External Coding Audit Company
Becker's ASC Review, July 27, 2010. ASCs should incorporate an external audit into their compliance programs. Formal coding audit protocol should define the purpose of the audit, frequency of review and sample size. The difficult part is selecting a credible auditing company. The interview process can be tedious, but remember, your final selection will impact your facility's bottom line. Consider the following key points when conducting your search.

Physician Queries Done Right
Outpatient Surgery Magazine, May 2010. How to ask a physician to clarify inconsistent or vague documentation. While most surgeons document the surgical procedures they perform in your facility with the utmost precision, there may be times when your coder needs clarification or additional documentation before she can assign the proper codes. When there's conflicting, incomplete or ambiguous information in the operative report, you must ask the physician to verify the procedure performed and to get any written clarification in the form of an addendum. The official name for this is a "physician query." What it really means is, "Doc, we need you to clarify exactly what you did."

How to Report Post-op Pain Blocks
Outpatient Surgery Magazine, October, 2009. Deciphering different post-op pain directives is key to getting the proper reimbursement. When it comes to getting paid for post-op pain blocks, not all payors require the same documentation and proof of medical necessity. Some commercial carriers follow the Medicare edits and guidelines while others don't follow Medicare reimbursement – potentially allowing for more aggressive coding and reporting. Here's a review of different post-op pain directives.

5 Best Practices for Improved Coding of Orthopedic and Spinal Procedures
Becker's ASC Review, April 28, 2009. The reporting of orthopedic, spinal and pain management procedures continue to provide challenges for many ASCs regardless of whether the coder is a novice or a seasoned veteran. Below are five best practices to help ensure your facility captures reimbursement opportunities while adhering to coding guidelines.

ASC Business Office Manager Bootcamp
March 12-15, 2024

Prepare for the challenges of ASC Business Office Management by participating in the ASC Business Office Manager Bootcamp - a Comprehensive program to prepare ASC Business Office Managers and other ASC Finance Managers and Leaders for the financial management challenges in an Ambulatory Surgery Center.

This program is designed for new Business Office Managers, existing managers that wish to enhance their skills and managers that wish to prepare for CASC certification. Designed for ASC finance managers and leaders at all skill levels, the bootcamp includes reading materials, virtual (optional) weekly consultations with experts and other Bootcamp Members and an intensive 4-Day Virtual Conference presented in March 2024.

The ASC Business Office Manager's Bootcamp is the industry's most comprehensive preparation for managing and leading the financial operations of an ASC. Presented by John Goehle, one of the nation's leading experts on the ASC Industry and the host of the ASC Podcast with John Goehle and Cristina Bentin, founder of Coding Compliance Management and one of the leading experts in ASC revenue cycle management.

This highly interactive program will be presented to a limited cohort of students and will be presented through regular virtual meetings, email, access to valuable resources and a four-day interactive video conference allowing you to see the speakers and to interact much as you would in a live conference.

All four days of the conference will be recorded and will be available for twelve months after the conference to review. We understand that not everyone can dedicate four un-interrupted days to the conference and the recordings make it easy to catch sessions that you missed and to listen again to sessions that you might want to hear and see again.